Do you really deserve to be an entrepreneur? Do you have an A* service mindset?

Just ask yourself once! Are you devoted to provide your customers the best possible service? Alright! Let’s find out how dedicated you are towards your customers and how can you improve the service management. The attitude...

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An important thing that many companies miss?

How easy life would have been if you got to know about no exams or no results after every year? You’d pass merely by attending the class. No report card, no parent teacher conference and no area of opportunities shared...

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How you define customer service?

“There is only one boss, and whether one shines shoes for a living or heads up the biggest corporation in the world, the boss remains the same. It is the customer!”-Sam M. Walton, CEO Wal-Mart  Normal 0 ...

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The Theory of Unexpected

What actually does the term “business” mean?  An organization or economic system where goods and services are exchanged for one another or for money. This is one of the most retrospective definitions of the term business....

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The Melting Domestic Customer Service Industry.

Today India is the most favored market for Business Process Outsourcing (BPO) companies in the world and caters to 60% of the need. The BPO/KPO industry employs a workforce of 1.98 million directly and 7.5 million indirectly....

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