“There is only one boss, and whether one shines shoes for a living or
heads up the biggest corporation in the world, the boss remains the same. It is
the customer!”-Sam M. Walton, CEO Wal-Mart
Normal
0
...
How you define customer service?
Sunday, 27 September 2015
Friday, 18 September 2015
The Theory of Unexpected
What
actually does the term “business” mean?
An organization or economic system where goods and services are exchanged
for one another or for money. This is one of the most retrospective definitions
of the term business....
Friday, 11 September 2015
The Melting Domestic Customer Service Industry.
Today India is the most favored market for Business Process Outsourcing
(BPO) companies in the world and caters to 60% of the need. The BPO/KPO
industry employs a workforce of 1.98 million directly and 7.5 million
indirectly....